Job Opportunities

Call Handler (Patient Central)

We are currently looking for an enthusiastic person with excellent communication skills to join our well respected Patient Central Team. The team is responsible for taking enquiries from patients and making sure they are dealt with in a timely and professional manner.

Here at PMG, we are looking for people with positive outlook who have:

• Excellent communication and customer service skills,
• Attention to detail,
• IT literate
• Ability to be discreet/ respect patient confidentiality
• Previous experience in a similar role is desirable but NOT essential.

Main duties of the job

• We think the purpose of this job is pretty simple to provide the best customer service every day every patient! 
• As a Call Handler based in our Patient Central team, you are the voice of our Practice.

Please apply by clicking either of the links below if you're interested

Click here for more details

Apply now

Patient Care Navigator

Patient Care Navigator

Patient Care Navigator (PCN) - "What is that?" you ask

You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't.

We play a vital role in assisting patients to access healthcare at PMG. From answering queries at the front desk, to helping patients with prescription requests, to communicating with other teams on behalf of our patients, as well as the day-to-day admin responsibilities we undertake; we are an essential part of primary care and help our PMG patients access the help they need.

Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.

Here at PMG are looking for people with:

• Excellent communications and customer service skills,
• Attention to detail
• IT literate
• Ability to be discreet/ respect patient confidentiality
• Previous experience in a similar role is desirable but NOT essential.

Click here for more details

Apply now