Park View, Victoria Way and occasionally Lavender Grove surgery will close for an afternoon if staffing pressures or to avoid lone working. See our monthly News Post with more details of specific opening hours.
Monday 9th Nov:
We are experiencing unexpected sickness absence in our Patient Central team today. This is having a significant impact on the waiting times for patients contacting us by phone.
If your query is not urgent, please consider contacting us by phone later in the week or use the online prioryCARE form if you are able.
All sites, apart from Park View surgery, are open this afternoon - you can also pop in to our reception areas to discuss your query with a remember of the Patient Care Navigation (reception) team.
ReSPECT stands for Recommended Summary Plan for Emergency Care and Treatment. The ReSPECT process creates a personalised recommendation for your clinical care in emergency situations where you are not able to make decisions or express your wishes. ReSPECT forms have now been introduced in York and will be replacing DNACPR forms over the next few months. A paper copy with stay with a patient at their address and an electronic version will be added to the patient records.
EASY READ Easy read information for patients, parents, partners and families
This plan can be for anyone, but will have increasing relevance for people who have complex health needs, people who are likely to be nearing the end of their lives, and people who are at risk of sudden deterioration or cardiac arrest. Some people will want to record their care and treatment preferences for other reasons.
How does a ReSPECT plan work?
The plan is created through conversations between you and your health professionals. The plan stays with you and should be available immediately to health professionals called to help you in an emergency, whether you are at home or being cared for elsewhere. Professionals such as ambulance crews, out-of-hours doctors, care home staff and hospital staff will be better able to make quick decisions about how best to help you if they can see your ReSPECT plan in an emergency.
Who makes the recommendations?
The ReSPECT process is designed to support conversations between you and your health professionals (and other people important to you) in order to understand your priorities of care and use those to develop an agreed plan that records what types of care or treatment.
It is important to understand that the ReSPECT plan cannot be used to demand treatments that are not likely to benefit you and would not be offered.
In an emergency where you are not able to say what is important to you, clinical decisions will be made by health professionals trying to act in your best interests and for your benefit.
Why is this available?
In an emergency, health or care professionals may have to make rapid decisions about your treatment, and you may not be well enough to discuss what is important to you. This plan empowers you to guide them on what treatments you would or would not want to be considered for, and to have recorded those treatments that could be important or those that would not work for you. Many treatments that can be life-sustaining for some people carry a risk of causing harm, discomfort or loss of dignity. Many people choose not to accept that risk if the likelihood of benefit from treatment is small. This plan is to record your preferences and agreed realistic recommendations for emergency situations, whatever stage of life you are at.
ReSPECT survey
The views of patients and carers are very important to this work. We would therefore be grateful if you would take a few minutes to complete this ICB survey. Please do not put your name on this form. It will be used anonymously to help us evaluate the work the Humber and North Yorkshire Health and Care Partnership are doing.
Remembrance Day:
Today we will observe a two-minute silence at 11:00am across our sites. We remember those who have fallen and suffered in conflict.
They shall not grow old, as we who are left grow old:
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning
We shall remember them.
☎️ We are experiencing unexpected sickness absence in our Patient Central team today. This is having a significant impact on the waiting times for patients contacting us by phone.
If your query is not urgent, please consider contacting us by phone later in the week or use the online prioryCARE form if you are able.
All sites, apart from Park View surgery, are open this afternoon - you can also pop in to our reception areas to discuss your query with a remember of the Patient Care Navigation (reception) team.
Ahead of this Remembrance Sunday, we're proud to stand alongside the veterans in ourcommunity.
We know this can be a difficult time for many veterans and their families. As a Veteran Friendly Accredited GP practice, our team is trained to understand the health needs veterans may have, and we're here if you need us.
We can refer you to specialist NHS veteran services, including Op COURAGE for mental health and Op RESTORE for physical health. These are run by people who understand the Armed Forces and can help you get the right care and support.
If you've served in the Armed Forces, no matter when or for how long, please let us know. It helps us make sure you get the right care, if and when you need it.
